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Customer Experiences and Testimonials

Arjette Van Den Berg of Nigerian German Chemicals talks about how their company benefitted through SAP ECC 6.0 with the help of Nihilent, and won the SAP Quality Award for fast implementation

Ridwaan Bardien, CIO, South African National Blood Service, talks about his experience working with Nihilent

Andrew Cox, CMRP, Maintenance Business Lead, Assetic, shares his experience working with Nihilent

Kalyani Pillay, CEO, SABRIC on working with Nihilent

Graham Bentley, Managing Director at Paracon SA shares his views on Nihilent CEO LC Singh’s seminar on design thinking at Johannesburg.

Cheryl Uys – Allie
Africa Director, MultiChoice Talent Factory film academies

Nihilent has been a principle partner in setting up the MTF portal for film creatives across Africa. Within one year the portal has over 27,000 registered users. The multifunctional aspect of the MTF portal was enabled by Nihilent. We continue to innovate together adapting to user needs with new and exciting opportunities presented by the call for digital online networking and training for the film industry.

Julie Caldicott
CEO- Pinewood Technologies

Nihilent completed an initial BI Dashboard for Pinewood SA, while the input from our side was more than we initially intended, the team was fantastic to deal with, always available and met all set deadlines. We are pursuing additional projects with the team and I would highly recommend them for a project of this nature.

Jacques Vermeulen
Head of IT, Otto Bros

The results of the cognitive analysis proof of concept exceeded our expectations. We were amazed by the insights we were able to achieve with this project. As our partner of choice in the project, Nihilent was simply outstanding.

Timothy Okwaro
Director, Local Productions Kenya Limited

I can confirm that Nihilent are great partners to work with, they have been instrumental in our collaboration with a great team of writers from Bollywood, a ground-breaking collaboration that has yielded impressive results for us, our partnership continues to be outstanding and I would not hesitate to strongly recommend Nihilent to any organisation.

Mohammad Azmal Huda
CTO, bKash

I humbly take the opportunity to convey my heartiest thanks and gratitude to you and your team for cordial cooperation all the way. Data and PIN migration of around 28 million users was a very crucial part and Nihilent has done a fantastic job in designing and delivering their part. I sincerely appreciate the role of Nihilent leaders and the extreme hard-work from Nihilent employees throughout the process. Especially your onsite presence during the cutover brought energy and positive spirit in teams. This mammoth task of migration would not be smooth without your active guidance and your team’s agile cooperation…. Looking for more opportunities to work with Nihilent.

Binnai Mistry
Head of Digital Delivery, Mothercare UK

Nihilent have been a key partner who have supported our digital transformation. They successfully manage quality assurance across the digital programmes and continue to provide assistance to accelerate initiatives.

Willem Andries Nel
Decoder Enterprise Architect (E2E), DStv

The SmartAds middleware system went to production on 3rd May 2017, and everyone is happy. I just want to thank the Nihilent team for developing the SmartAds Rule System, and for all their hard work and effort in delivering the SRS system. The team went out of their way to deliver the project and worked hard to resolve the problems.

Mohamed Bhyat
Chief Financial Officer, SuperSport

It is always a pleasure having to work with a team that is dedicated, resilient, hard-working and wise. We have found the Nihilent team always going above and beyond the call of duty. We are grateful also for strong leadership and mentorship from the greater Nihilent body for having groomed such an exemplary team. We have accomplished many great achievements together in 2016 -we are proud of the following team achievements amongst many others this year:
1) Synergy Disaster Recovery Simulation.
2) Major technical framework upgrade.
3) Test automation rollout.
4) COBIT implementation.
5) Business process analysis and improvements.

Babamefi Ogungbamila
Chief Information Officer, Interswitch

Nihilent has been associated with us for the past two years. All consultants have rich practical knowledge and experience to realize benefits of CMMI best practices and act as experts for guiding us throughout the entire CMMI journey. Nihilent’s contribution has made a great impact on the team and the project on the whole. We look forward to working with you again in the near future.

Mahesh Kudav
Managing Director, Venus Safety and Health Pvt Ltd

Nihilent helped us implement our aggressive growth strategy using their patented change management methodology. They designed our breakthrough objectives, metrics and initiatives in the areas of operational excellence, customer centricity and product innovation.Nihilent aligned our capabilities in People, Process, Technology and Knowledge to our customer value proposition. I recommend them strongly to every CEO.

Monica Singer
CEO, STRATE

In STRATE’s case I can confirm that Nihilent’s intervention far exceeded our expectations and on a daily basis we are experiencing the magic of what this process has done for our company and its people.

Braam Kok
Chief Knowledge Officer, Sasol

Nihilent’s solution is a a practical and integrated way of managing knowledge in everyday work. MC3 ® enables the principle of “self control” at the individual level. Through MC3 ® this state of self-control is enabled through the development and use of Balanced Scorecards. Your team of consultants is professional, capable, knowledgeable and a pleasure to work with. Their patience and diplomacy were tested at STIM.

Bev Judd
Training & Development, ABSA Retail

ABSA has successfully completed a Skills Inventory exercise for over 8000 employees using the Nihilent CAS tool. We found the consultant project management expertise as well as the functionality of the CAS system to be comprehensive as well as having the capability to adjust to our unique and customized needs. Furthermore Nihilent professionally consulted to understand our business requirements and challenges and customize their solution to meet our needs.

Nambita Mekane
Senior Manager Corporate Development, South African Airways

Nihilent undertook ‘Competency Identification & Development’ at SAA and implemented their Competency Assessment System. The consultants had in depth knowledge and skill base. Their inputs in the process and guidance were well received from all levels of staff. The project was well managed, professionally pitched and all concerns were dealt with efficiently.

Garth Brown
MTN

We’ve worked with almost all the big consulting companies, but the consultants from Nihilent have been the most professional outfit that we have ever interacted with. The adherence to timelines and quality of deliverables has been outstanding.

Smith Glenn
Swiss Card Conversion Project, Nedbank

Every person involved in the Swiss card project has contributed to getting us to this point. The preparation, commitment and dedication from each of the team members in achieving this outstanding success have been world class.

Hettie Booysen
APR Project, South African Revenue Service

The Application Portfolio Review was of value as it gave an overview of how applications meet business requirements as perceived by the users from a functionality and technical view point.

Suhas Baxi
MD, Demag Cranes and Components (India)

Demag’s India business has been growing at over 30% on a year-on-year basis and this growth presents new challenges to us, especially in the area of strategy execution and performance management. We were looking for a systemic solution to benchmark various business performance parameters and continuously monitor the organization performance against these benchmarks. Nihilent’s LAMAT provides us the ability to evaulate the performance of our various business units and drill down to the last performance element. The up-to-date views of our business enable us to monitor progress against key performance indicators, allowing us to quickly identify focus areas and take action. We chose Nihilent as they are a hands-on consulting company that understands the value of technology from a business perspective.

Col Bhim S Khemani
Executive Director, Jaslok Hospital

Collecting and analyzing feedback forms, before CFS was installed, was time consuming and tedious. Nihilent has enabled the hospital to continuously monitor customer feedback and to take customer satisfaction and care to a new level.

Frik vd Merwe
CIO, ABSA (Barclays Group)

We have engaged with Nihilent since their inception, primarily in the consulting world with a focus on improving our staff performance management system from objective-setting linked to KPAs (key performance areas) through to the appraisal process.

Tanveer Inamdar
CEO, TAIN Constructions

Nihilent has helped us put together a working strategy plan from strategic mapping through to activity plan and coordination. We are looking at a long-term process-oriented approach in our business. This will help in generating increased bottom line results as well as a structured and systems based approach in conducting and replicating our business model efficiently.

Cas Coovadia
Managing Director, The Banking Association South Africa

The business value addition has been very good. The project undertaken by Nihilent has resulted in significant restructuring and paradigm shift enabling optimal performance. The team was very professional in their delivery time.

Khalid Ibrahim Al-Nafea
Head- Labour Relations, HR Services, Saudi Aramco

The team had excellent ability to deal with our requirements along with excellent technique to engage with our business, so as to have our staff support with minimum interruption to business. Their final product revealed their full comprehension and understanding of our work processes and our concerns, which would ensure adequate and reliable work process flow, knowledge transfer and consistency in dealing with different legal advices request.

M. Balachandran
Director, Institute of Banking Personnel Selection (IBPS)

In the case of IBPS, we had a rewarding experience with the entire Nihilent Team who were engaged to study our strategy & people, revise our organization structure, align all our employees to IBPS’ vision, review IBPS’ core processes, and eventually provide recommendations on Knowledge front for sustenance. I wish to express that, having led organizations like Bank of India, where I have worked with big consulting firms, Nihilent’s practical solution to involve all employees uniformly has reinforced my belief in small consulting firms too.

R. Bhaskaran,
CEO, Indian Institute of Banking and Finance (IIBF)

In the case of IIBF, we were looking forward to implement the ‘Bell Curve’ for performance management across all our employees. Nihilent set up the entire performance management system for us, from organizational performance and cascading it to role performance. They did an excellent work with aligning all the roles, responsibilities and their competencies to IIBFs vision. The team was very professional and worked in harmony without any prejudices.