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Mobility
The fast-paced innovation in both the mobile device market and changing ‘user’ patterns makes transitioning to mobile more complex and varied in terms of choices and approach.
Mobility solutions focus on improving the customer experience, reaching out to the digital consumer, reducing risk and cost. Consumers today are open to exploring mobile wallets, payments, and loyalty programs giving businesses the scope for new opportunities and ways of doing business.
- Multi-platform Framework: Nihilent has the skills and framework to create a mobile-enabled solution for multiple channels (such as Mobile App, Mobile Web, USSD) allowing the solution to be accessible over different platforms. This includes the capability to create native or cross-platform software solutions considering business needs, all the way from the still-prevalent features phones to the very latest smartphones.
- Integration: Nihilent’s mobility solution integrates well with your existing infrastructure. This has been possible by leveraging the expertise of more than 1000 highly skilled professionals across various technologies (PHP, Java, .Net), CRMs including SAP, CMS, servers, databases, and many more.
- Secure Solution: Nihilent has vast experience in providing technology solutions for Banking and Financial services organizations. The solutions designed by Nihilent have been used by many reputed and large organizations, especially in the payment and banking sectors. Security comes bundled with our solution and is one of the key value adds. Security plays a key role in any digital transformation initiative and Nihilent takes a multipronged approach to security and follows various best practices that ensure a proactive security backbone.
The Advantages of Mobility
- Productivity Gains: The use of mobile-enabled solutions can increase process efficiency and workforce productivity through real-time information transfer, improved resource allocation, and more accurate data management.
- Cost Reduction: Mobile-enabled solutions can reduce physical infrastructure costs due to an increased workforce mobilization.
- Sales Performance: Real-time data access enables faster response times resulting in increased win rate and ultimately increased market share and additional selling opportunities.
- Customer Satisfaction: Internal process improvements result in a better level of customer service, aligned with increasing customer expectations (such as the speed of response).
- Employee Satisfaction: Mobile-enabled solution enables greater workforce flexibility, freedom and a sense of reward for employees, at the same time meeting ever-increasing expectations.