Nihilent Named a WalkMe Global Partner to Accelerate the Digital Transformation Journey of Enterprises Globally
To help customers turn challenges of digital adoption into opportunities for growth.
Pune, July 4th, 2024
Nihilent, a global consulting and change management firm renowned for its human-centered approach, announced a strategic partnership with WalkMe Ltd., a leading provider of digital adoption platforms (DAPs). This collaboration will empower businesses to overcome a critical hurdle – low digital adoption rates – that often stall digital transformation initiatives.
WalkMe was founded in 2011 to simplify the way people interact with technology. The leading digital adoption platform, WalkMe overlays on any application, identifying where workflows break and providing guidance and automation to help people get the job done. Today, enterprises with employees across more than 160 countries around the world are using WalkMe to get the most out of their software investments and achieve business goals. An IDC study* calculated the business value WalkMe customers will realize, including a 3-year ROI of 494% achieved through a 60% reduction in support tickets, 41% reduced business errors, and $41.4 million in new annual revenue.
Nihilent goes beyond traditional consulting and technology services, serving as a global leader in customized transformations for over two decades. Nihilent leverages insights from three state-of-the-art user experience labs coupled with the power of numerous patented IPs and solutions. As catalysts of change, Nihilent empowers organizations to navigate the complexities of the digital age. With a diverse team of over 2500 highly skilled consultants, Nihilent stands committed to serving more than 1800 clients across four continents, pioneering the evolution of their tech-enabled enterprises.
Vineet Bahal, COO & SVP – Delivery & Operations, Nihilent Limited added, “Businesses today face significant challenges in the adoption of new technology platforms, often encountering steep learning curves and underutilization, which can lead to reduced productivity. Our partnership with WalkMe addresses these issues head-on by integrating their leading digital adoption platform with our client’s existing systems. This collaboration will augment our design thinking expertise and proprietary IPs to help us craft user journeys that are intuitive and engaging. We can simplify the user experience and ensure seamless adoption by providing real-time, in-app guidance and AI-driven insights.”
*Source: Report commissioned by WalkMe: The Business Value of WalkMe, IDC #US50860123, June 2023
About WalkMe
WalkMe (WKME) pioneered the world’s leading Digital Adoption Platform, enabling organizations to navigate the change brought on by technology. Leveraging over a decade of experience, WalkMe’s platform integrates generative AI to deliver proactive, accessible, and actionable insights. Our context-aware solutions guide users through any workflow, identifying and resolving digital friction to ensure seamless execution of critical processes across all departments. Trusted by global leaders like IBM, Nestlé, ThermoFisher Scientific, and the U.S. Department of Defense, WalkMe empowers organizations to maximize software ROI and drive people-centric digital transformation. For more information, please visit our website at: www.walkme.com
About Nihilent
Nihilent is a global consulting and solutions company that uses a human-centered approach to problem-solving and change management. Nihilent’s comprehensive range of expertise in customer research, process, and technology enables newer heights of business performance. Nihilent enables customers to realize these strategic goals through its comprehensive Business Consulting, Analytics, and Technology offerings. Nihilent’s User Experience (UX) Labs are in Pune Johannesburg, and Dallas. Each UX Lab is guided by a structured framework following industry-recognized principles and includes the six stages: Sense, Immerse, Define, Ideate, Build and Validate.
