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Gearing Up Operational Efficiencies

The organization engaged Nihilent to facilitate a thorough assessment of its IT capability.

THE ENTERPRISE

A leading South African mutual life insurance company that provides financial solutions to individuals, small and medium-sized businesses, corporates, and institutions across several market segments and geographies in South Africa, the Rest of Africa, and other emerging markets.

THE BUSINESS CHALLENGES & IT ALIGNMENT

A well meshed IT roadmap manifested as Nihilent facilitated a thorough assessment of the enterprise’s current IT capability and the way forward. In a way, it’s a process-driven exercise that enabled the company to mesh its tech backbone in tune with its business goals.

THE ENGAGEMENT WALKTHROUGH

Nihilent engaged with the customer to:

  • Understand Africa business’s expectations from Group IT.
  • Managing IT like a business.
  • Managing the IT budget.
  • Managing IT capability.
  • Managing IT for value.
  • Identify leading IT practices to move up the maturity scale.
  • Projectized the opportunities and prepare a detailed roadmap.