Making DevOps Work

Customer needs have never been more dynamic, something typical of the global era of today. Every industry is preparing itself to continuously respond to these changing customer demands. This can be achieved by adopting DevOps as a mainstream strategy for the organization as it achieves “Continuous Customer Communication” through feedback loops.

The IT Industry has entered the age of technology disruption, with new drivers such as the requirement of faster and cheaper solutions that offers organizations to scale up their technology expertise and delivery capabilities.

The objective the IT industry now is to have flexible, quick and effective “organization structure and processes” to deliver “software” that is secure, robust and changeable. Towards this end, the IT industry has to change the way the value is delivered to the end customer.
DevOps is a cultural, philosophical and organic approach toward automating workflow and getting products to market more efficiently and effectively. When software developers and operations staff (system engineers, systems admins, DBAs, etc.) collaborate effectively, communicate honestly and work as a cohesive team, the software development life cycle (SDLC) is streamlined, risk factors are mitigated, and projects are completed and deployed with minimal bugs, quality defects and glitches.

It will do well for organizations to focus on applying the three pillars of the DevOps approach to meet changing customer demands and goals.

Why DevOps?

Holistic Focus

• • Shorten go to market time
  • Reduce downtime

Amplify feedback loops

• • Create shared goals across all teams
  • Measure outcome, not just output

Culture of continual experimentation & Learning

• Foster culture where improvements are encouraged
• Foster a culture of taking measured risks.

Cultural resistance and lesser process discipline will result in significant failure rates for DevOps initiatives, particularly when waterfall processes still exist as a dominant part of the development portfolio. Nevertheless, a majority of enterprises attempting to scale agile over the next few years will recognize the need for DevOps initiatives.