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Overcoming COVID-19
We Shift Perspectives
The solution to most problems often lies in looking at them differently. We use Design Thinking to solve real world challenges faced by brands, organizations and government.
We Enable Change With
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Business Transformation
Partnering companies globally in translating their business strategy to definite business success
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Digital Transformation
Enabling organizations with the agility and responsiveness required to stay relevant in a Volatile, Uncertain, Complex and Ambiguous (VUCA) world
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Data Science & Analytics
Empowering brands, organizations and management with actionable insights derived from data with our proprietary Data Intelligence tools and processes
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Platform and Technology Transformation
Assisting companies to maximize returns on their tech investments by optimizing platforms and technology for efficiency and excellence
Insights
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Navigating the Data Maze
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The Art of Data Science
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Financial Inclusion through Digital Diversification
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Driving Operational Excellence Through Design Thinking
Customer Success Stories
Enabling A Connected Customer Experience
Nihilent used the Design Thinking approach to identify customer personas in proposing a connected experience across three stages: pre-flight, in-flight and post-flight experience.
Enabling A Proactive Business Model
Nihilent modelled the core and supporting processes and incorporated ITIL and CMMI best practices. It also established a framework for continuous improvement.
Upping Operational Efficiencies with Channel Convergence
The challenges the bank faced related to overlap of channels, functionality and markets. The channel convergence on to a single framework ushered in a single logon with common access to all functionalities.
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About Nihilent
Nihilent is a global consulting and services company that uses human-centered approach for problem-solving and change management. Nihilent’s comprehensive range of expertise in customer research, process and technology enables newer heights of business performance.
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2.1K +
Employees
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20+ Years
Of Managing Change
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13 Offices
World Wide