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IT PROCESS QUALITY
itprocess
In its new role, IT operations need to articulate their direct contribution to the business, ensure high levels of service quality, rapidly isolate problems and quickly recover across the complex application and infrastructure environments.
Our Service Portfolio
Our IT Process Quality services include the following –
1. CMMI (Development & Service) Assessment and Certification
2. Consulting on Models such as COBIT, ITIL, ISO(22301, 20000),TOGAF, etc.
3. Information Security
4. Business Continuity Planning and Disaster Recovery
Our Consulting Experience
Our rich consulting and delivery experience include the following -
Cybage
Cybage Software, headquartered in Pune India, is a company that develops innovative productivity tools. In 1996, the company diversified into an offshore software development services provider to the US IT industry. In 2004, Nihilent through its CCMI expertise assessed Cybage at SW-CMM Level 3 and then subsequently in October 2005 for a CMMI level 5.
IBM India
IBM India Private Limited is the Indian subsidiary of IBM with facilities in Bangalore, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurgaon, Noida, Chandigarh, Indore, Bhubaneshwar, Coimbatore, Visakhapatnam and Hyderabad. Nihilent provided its IT Process Quality Services and enabled IBM achieve CMMI Level 3, followed by CMMI Level 5 certification.
Fujitsu India
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 162,000 Fujitsu people support customers in more than 100 countries. Nihilent assisted Fujitsu India with end-to-end consulting, training, and appraisal service to make it one of the first few to be certified with CMMI SVC.
Samba Bank
The Saudi American Bank is one of the region's largest and most acclaimed financial services groups with an unrivalled reputation for world-class financial solutions comparable with the best in the world. Nihilent helped Samba Bank in implementing and institutionalizing the best practices of CMMI-DEV to ensure project deliver within cost, quality and time, enabling it to achieve CMMI Level 3 certification.
Chrysler India
Chrysler India Automotive Pvt Ltd. (CIAPL) is part of the famous Chrysler Group, USA. CIAPL management decided to move to a process driven approach with an intention to ensure quality of their engineering products and services and hence in turn achieve improved Customer Satisfaction.  Nihilent helped Chrysler to re-design its engineering processes in line with best practices ultimately receiving a CMMI-DEV Level 3 V1.3 .
Volkswagen India
Volkswagen India Pvt Ltd, founded in 2007, is a division of the Volkswagen Group India, founded in 2007, with a state-of-the-art manufacturing facility in Chakan, India.  Nihilent helped VW India to standardize its service delivery related processes across Supplier relationship, logistic and finance and Human capital management, by mapping them with the best practices laid out in CMMI-SVC Model.
FCMB
First City Monument Bank (FCMB) Ltd is a full-service banking group, headquartered in Lagos, Nigeria, with the vision ‘to be the premier financial services group of African origin’. Nihilent assisted FCMB with a gap analysis and detailed roadmap for adoption of  multiple frameworks including ISO27K, ISO20K, ITIL, CMMI, PMBOK, TOGAF and COBIT.
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